Connecting to FileMaker apps

Claris Connect provides connectors for, at minimum, FileMaker Cloud 2.18.0 and FileMaker Server 18.0.4.

For each connector:

• a Claris ID is required to sign in with for files hosted on FileMaker Cloud. See Setting up authentication in FileMaker Cloud Help.

• a user name and password is required to sign in with for files hosted on FileMaker Server. See Editing accounts and privilege sets in FileMaker Server Help and Editing FileMaker file accounts in FileMaker Pro Help.

• the database server must be hosted on the internet. See Hosting databases in FileMaker Server Help.

• the FileMaker Data API must be enabled on the host. See FileMaker Data API settings in FileMaker Server Help, Changing FileMaker Data API settings in FileMaker Cloud Help, and Enable FileMaker Data API access in the FileMaker Data API Guide.

• custom apps must have the FileMaker Data API extended (fmrest) privilege enabled. See Editing extended privileges for a privilege set in FileMaker Pro Help.

• a valid third-party SSL certificate must be installed on the database server. See Securing your data in FileMaker Server Help and Requesting an SSL certificate in the FileMaker Server Installation and Configuration Guide. You can also use a third-party SSL certificate checker to ensure that your certificate is valid.

The information required to establish the connection differs between FileMaker Server and FileMaker Cloud connectors.

FileMaker Server	FileMaker Cloud
Domain (DNS name)	Organization (team) name
Username	Instance URL
Password	Database name
Database name (with optional extension)

Because both FileMaker Cloud and Claris Connect use Claris ID, you are automatically authenticated and don't have to specify your username and password, as you do for FileMaker Server.

If you are still unable to connect to your FileMaker app after verifying the above settings, contact support.