Deactivating or reactivating accounts
Note The following information is for team managers.
You can deactivate the Claris ID account of managed users only. (You can’t deactivate external user accounts.) Deactivate an account when you no longer want or need to manage it.
Important Use caution when you deactivate an account; it is deactivated in all teams and no longer has access to any team's resources. (See About user types). Instead of deactivating the account, you can make the user an unlicensed user in your team. Or, the user can transfer out of your team so that you can then remove the user. See Changing a user’s license status (FileMaker Cloud), Transferring to or from a team, and Removing users from a team.
To deactivate an account:
-
On the Users page, click
for the user. -
Choose Deactivate Account.
The deactivated account remains displayed on the Users page and is dimmed, indicating that the account no longer has access to any team's resources. Claris Customer Console can't be used to remove the deactivated account from the team. If you have any questions about deactivated accounts, contact Customer Support.
To reactivate an account:
-
On the Users page, click
for the user. -
Choose Reactivate Account.