Managing subscriptions (FileMaker Server)

Note  The following information is for FileMaker Server team managers.

If you are a FileMaker Server team manager, you can view and manage your software license, and download FileMaker software, in Claris Customer Console.

FileMaker Server purchases associated with a Solutions Bundle Agreement (SBA) don't appear in Claris Customer Console.

To view and manage your license information:

  • Click the Subscription page.

    • You see information about your FileMaker Server contract, such as the contract number, the license key, the contract's start date, and the expiration date. You also see statistics about your license, including the number of allocated licenses and the amount of FileMaker Data API usage.

    • To upgrade your contract, click Upgrade Subscription. Then follow the instructions in the Claris Store.

      You can upgrade your contract to add licenses, increase FileMaker Data API allocation, add FileMaker Server Remote Backup, upgrade your remote backup storage, and more.

    • To renew an annual contract, click Renew Subscription (which appears 30 days before your contract expiration). Then follow the instructions in the Claris Store.

To download FileMaker Pro and FileMaker Server:

  1. On the Subscription page, click the Downloads tab.

  2. For Download License Certificate, click Download.

  3. For Download FileMaker Server and FileMaker Pro, click Go to Software Download.

  4. Follow the instructions provided on the Electronic Software Download page.

For more information, see FileMaker Pro Installation Guide and FileMaker Server Installation and Configuration Guide.

To download FileMaker Go:

  1. On the Subscription page, click the Downloads tab, the look under the FileMaker Go heading.

  2. Click App Store button.

  3. Follow the onscreen instructions for downloading the software.

Notes