Twilio

Twilio icon

Twilio is a cloud communications platform used to set up systems for phone calling and text messaging.

Triggers

Trigger

Configuration fields

Data type

Required?

New incoming call - An incoming call was completed

Phone number - Select the phone number

Choice

Checkmark icon, required field

New outgoing call - An outgoing call was completed

Select phone number - Select the phone number

Choice

Checkmark icon, required field

New SMS message - An SMS was received

Select phone number - Select the phone number

Choice

Checkmark icon, required field

Actions

Action

Configuration fields

Data type

Required?

Make phone call - Call a phone number

TwiML URL - Enter the fully-qualified URL to invoke when the call connects

https://demo.twilio.com/docs/voice.xml

URL

Checkmark icon, required field

Record status callback - Enter the fully-qualified URL to invoke when the recording is complete

URL

 

Origin phone number - Enter the international phone number or alphanumeric sender ID to make the call

For example: +18005550197

Choice

Checkmark icon, required field

Recipient phone number - Enter the international phone number to receive the call

For example: +18005550197

Phone Number

Checkmark icon, required field

Record call - Set this parameter to true to record the phone call

Boolean

 

Send message - Send a text message

Origin phone number - Enter the international phone number or Twilio alphanumeric sender ID to send the message to

Choice

Checkmark icon, required field

Recipient phone number - Enter the international phone number to receive the text

+18005550197

Phone Number

Checkmark icon, required field

Text message - Enter the message to send

For example: Welcome!

String

Checkmark icon, required field

Media URL - Enter the URL of the media to send with the message. GIF, PNG, and JPEG image formats are currently supported and will be formatted correctly on the recipient's device.

Example: http://demo.twilio.com/docs/classic.mp3

URL