Restoring backups

  1. In the right pane of the Backups page, select a backup, then click Restore Backup.

    • If in the Listed By Timestamp or Preserved section, select the databases to restore, then click Restore.

    • If in the Hosted File or Deleted File section, select the timestamp to restore, then click Restore.

  3. If prompted, enter the database encryption password.

After each database is restored, a message is saved in the Backups > Backup Message Center section. The restored backup is added to the list of databases in the Databases tab. Restored files are saved as new files with the filename <filename>_Restored_<backup_timestamp>.

Notes 

  • To download a restored backup, click the Databases tab. Click the down arrow to the right of the database name, then click Download. After each file is ready to be downloaded, you receive a notification. Click Download in each notification.

  • To rename a restored database, click the Databases tab. Click the down arrow to the right of the database name, then click Rename.

  • To use the original filename for the restored database, rename the original file, then rename the restored file using the original filename.

  • If you delete a database, the next scheduled backup will not include the database. To restore the deleted database, you must use the last available backup for the database in the Deleted File section.

  • If you update a database after a scheduled backup and then delete the database before the next scheduled backup, your changes will not be saved.