Monitoring and managing instances

To use FileMaker Cloud Admin Console, you must be a FileMaker Cloud team manager. See Claris Customer Console Help.

After you've created and set up your FileMaker Cloud instance, you use your Claris ID to sign in to Claris Customer Console. Then, on the Hosts page, click Go to Admin Console.

You can also sign in to FileMaker Cloud Admin Console directly, using the URL for your instance.

Use Admin Console to:

  • View information about the host, connected clients, and data usage

  • View and upgrade the FileMaker Cloud version

  • Work with databases, backups, and clients

  • Download databases

  • Configure FileMaker Cloud settings

  • View and download log files

  • Configure FileMaker Data API, OData, and ODBC settings

Use Claris Customer Console to:

  • Add and manage Claris ID users and groups

  • Manage settings for your team and its Claris ID accounts

  • Set up external identity provider (IdP) authentication

  • View information about your FileMaker Cloud subscription, and manage and upgrade your subscription

  • Download FileMaker software and license certificates

  • Update your Claris ID profile

Notes 

  • External IdP users cannot upgrade the subscription.

  • The language used for displaying FileMaker Cloud Admin Console and Claris Customer Console is specified in your Claris ID profile. To change the language, in Claris Customer Console, click your Claris ID user name, then choose Profile. In the Claris ID Account area, click Edit. Choose a language, then click Save. The language used for external IdP users is based on the browser settings.