Viewing and downloading log files

FileMaker Cloud tracks activity, client access, and other information, and stores this information in log files.

  1. In Admin Console, click the Logs tab.

  2. To view a log, click Select, then choose the log name.

    • To reorder columns, drag a column to a new location.

    • To change the sort order, click the column heading.

    • To use a filter for a column, click filter menu in the column heading, choose the criteria, then click Apply.

    • To reset a filter for a single column, click filter menu in the column heading, then click Reset.

    • To reset filters for all columns, click Reset All Filters.

  3. To download a log file, click Download.

Log file Records

Access.log

Client-related access information.

awsmanager.log

Activities related to upgrading your FileMaker Cloud subscription or FileMaker Data Storage.

ClientStats.log

Detailed client statistics and client accesses to the Database Server.

Event.log

Events that occur when the FileMaker Cloud Database Server is running. Examples include when the Database Server starts or stops, or when database files are opened or closed.

fmdapi.log

All FileMaker Data API errors that have occurred, and information about FileMaker Data API calls that access hosted databases.

fmodata.log

All OData errors that have occurred, and information about OData calls that access hosted databases.

fmsadminDebug.log

The fmsadmin commands used to administer the host via the command line interface (CLI). Users can't use the CLI to administer the host. Log entries are generated by FileMaker Cloud.

fmsaseDebug.log

The status of FileMaker scripts that run on the server.

fmsDebug.log

Host activities such as opening, closing, encrypting, and listing databases.

fmsgetpasskeyDebug.log

Calls related to the certificate key.

fmshDebug.log

The status of various processes, such as API requests.

fmshelper.log

The utility process that runs, starts, and stops all other processes.

fmslogDebug.log

Information about removing old log files.

gateway.log

FileMaker Cloud Admin Console activities.

journal.log

Notifications and user actions. Examples include notifications about memory or data volume usage, and actions such as initiating an instance upgrade.

LoadSchedules.log

The number and type of schedules created when loading a schedule settings file, and any errors that may have occurred.

scriptEvent.log

FileMaker script events.

Stats.log

FileMaker Cloud performance and number of clients signed in.

TopCallStats.log

Detailed information about the client request operations that require the most server resources.

wpe0.log

Web Publishing Engine events—such as Web Publishing Engine errors and FileMaker WebDirect errors—or FileMaker script-related errors.

Notes 

  • User credentials and database entries are not logged.

  • The Collapse Side Bar and Expand Side Bar buttons allow you view logs across the whole width of the page or to return to normal view.