Troubleshooting and common issues

Use these troubleshooting tips to resolve common issues in Claris AI Workspace.

Connection timed out

Problem - Your connection to the database fails or times out during setup.

Cause - This typically occurs when your FileMaker database has complex relationships across many tables, which can overwhelm the connection process.

Solution - Simplify your database structure by reducing the number of interconnected tables or complex relationships before connecting to Claris AI Workspace.