Troubleshooting layouts that do not appear or print as expected
The following topics describe common problems and solutions when printing layouts.
Fonts on screen look fuzzy or jagged
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On Mac OS, you can set font smoothing options in the Mac OS Appearance System Preference. For more information, see Mac Help.
Report with grouped data and subtotals (subsummary report) doesn't print correctly
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Fields or objects aren’t printing
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The objects might have been formatted as nonprinting. In Layout mode, select the object. In the Sliding & Visibility area of the Inspector, make sure Hide when printing is deselected.
Only one record is printing
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Make sure the Print dialog box is set to print Records being browsed instead of Current record.
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The layout has mistakenly been set to display in two or more columns while the width of the column (the white area of the layout) has been made too wide to fit the number of columns selected within the printable area of the page. This results in groups of records (specifically, those which would fall in the columns which are off the right side of the page) not printing. To remedy the situation, in Layout mode, click Layout Setup Layout Setup button in the layout bar, click the Printing tab, and set the number of columns to the desired amount. Then, if necessary, adjust the right margin of the column by clicking and dragging the vertical dashed line on the layout.
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Choose Layouts menu > Part Setup. Select the Body part, and click Change. In the Part Definition dialog box, look to see whether Allow part to break across page boundaries is selected, and then do one of the following:
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If Allow part to break across page boundaries is selected, clear the checkbox, click OK, and try printing again.
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If Allow part to break across page boundaries is not selected, then select this option, and also select Discard remainder of part before new page. Then click OK, and try printing again.
For more information, see Adding a layout part.
An extra blank page prints after each page
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The layout extends just below the page boundary. In Layout mode, look across the bottom of the layout for a heavy dotted horizontal line, which indicates where the page breaks. Move a layout part up until the dotted line disappears. For more information, see About layout part types.
Some records in the portal don't print
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If the portal is defined to display matching records from a related table, you can instead go to a layout that displays records from that table, find the records you want, and print a list from the layout.
For more information about portals, see Creating portals to display related records.
A columnar list does not print all the fields
Only objects within the margins print. The page boundary is visible in Layout mode (you might need to scroll to the right) as a heavy dotted line.
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Choose File menu > Print Setup (Windows) or Page Setup (Mac OS), and change the paper orientation to landscape so that more columns of fields will print
In Preview mode, you can also click Print Setup (Windows) or Page Setup (Mac OS) in the status toolbar.
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There is empty space between records
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Data is clipped
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There is empty space between fields
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Sliding objects don't slide
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A tab control will slide, but it won’t shrink. Objects inside a tab control do not slide or shrink. When you print a form, only the selected tab panel is printed.
For more information, see Removing blank spaces in printouts.
Pages break in unexpected places
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Choose Layouts menu > Part Setup, and check each part for page break settings that should be disabled. For more information, see Defining page breaks and numbering.
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