Setting up two-step verification

In addition to signing in with your Claris ID user name, or your email, and password, you can further protect your account by entering a unique verification code each time you sign in. The verification code is sent to the phone number you provide. By using this two-step verification process, both your password and a verification code are needed to sign in to your account.

If you didn’t set up two-step verification when you signed up for a Claris ID account, you can do so after you’ve created an account.

Note  Message and data rates may apply.

To set up two-step verification:

  1. Go to your Profile page.
  2. See Changing your profile.

  3. In the Security area, for Two-Step Verification, click Turn on two-step verification. Click Continue.
  4. Choose the country, and enter a phone number that can receive text messages. Click Continue.
  5. A six-digit verification code is sent to the phone number you provided.

    • To have another verification code sent, click Resend verification code.
    • To use a different phone number, click Use a different phone number.
  6. Enter the code, click Continue, then click Done.
  7. On your Profile page, your phone number displays as Verified.

To turn off two-step verification:

  • On your Profile page, for Two-Step Verification, click Turn off two-step verification.
  • The phone number you provided is removed from your account.

To verify a phone number:

  1. If Unverified appears next to your phone number on your Profile page, click Verify phone number.
  2. A six-digit verification code is sent to your phone number.

  3. Enter the code, then click Continue.
  4. Your phone number now displays as Verified.