Setting up two-step verification

In addition to signing in with your Claris ID user name, or your email, and password, you can further protect your account by entering a unique verification code each time you sign in. The verification code is sent to the phone number you provide. By using this two-step verification process, both your password and a verification code are needed to sign in to your account.

If you didn’t set up two-step verification when you signed up for a Claris ID account, you can do so after you’ve created an account.

Note  Message and data rates may apply. This feature is not available in all regions.

To set up two-step verification:

  1. Go to your Profile page.

    2. See Changing your profile.

  2. In the Security area, for Two-Step Verification, click Turn on two-step verification. Click Continue.
  3. Choose the country, and enter a phone number that can receive text messages. Click Continue.

    4. A six-digit verification code is sent to the phone number you provided.

    • To have another verification code sent, click Resend verification code.
    • To use a different phone number, click Use a different phone number.
  4. Enter the code, click Continue, then click Done.
  5. On your Profile page, your phone number displays as Verified.

To turn off two-step verification:

  • On your Profile page, for Two-Step Verification, click Turn off two-step verification.

    • The phone number you provided is removed from your account.

To verify a phone number:

  1. If Unverified appears next to your phone number on your Profile page, click Verify phone number.

    2. A six-digit verification code is sent to your phone number.

  2. Enter the code, then click Continue.

    3. Your phone number now displays as Verified.