Accessing Claris Connect

Note  The following information is for team managers.

If you are a team manager with an eligible Claris Platform license, you can use Claris Customer Console to access Claris Connect.

Eligible FileMaker Server licenses associated with the Claris Partner Program, Claris resellers, or Site licenses don't appear in Claris Customer Console. Server administrators for these licenses can use FileMaker Server Admin Console to access Claris Connect.

To access Claris Connect:

  1. Do one of the following:

    If you use Do this

    FileMaker Cloud

    Note  You must be a team manager with an eligible license.

    1. Go to my.claris.com and sign in to Claris Customer Console with your Claris ID.

    2. In Claris Customer Console, click the Subscription tab.

    3. Click Go to Claris Connect.

    FileMaker Server
    (starting with version 2025)

    Note  You must be the server administrator (not a user with an administrator role).

    1. Open FileMaker Server Admin Console and sign in as the server administrator.

      See Starting Admin Console in FileMaker Server Help.

    2. In Admin Console, click the Administration > FileMaker Licenses tab.

    3. Click Go to Claris Connect.

  2. In the Claris Connect Sign In dialog, enter your password, then click Sign In.

  3. Follow the on-screen instructions.

Next steps

Notes 

  • If you use Claris Customer Console to manage your eligible FileMaker Server license, you can use either Claris Customer Console or FileMaker Server Admin Console to access Claris Connect in step 1 above.

  • To change their profiles, users must go to Claris Customer Console. See Changing your profile.