Printing troubleshooting techniques (Windows)
First, check Preview mode (if you haven’t already done so)
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Then try these solutions
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Windows 7: Choose Start menu > Control Panel > Hardware and Sound > Devices and Printers. Double-click the printer being used to see all print jobs.
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Windows 8: In a File Explorer window, choose Computer from the left panel, then choose Computer menu > Open Control Panel > Hardware and Sound > Devices and Printers. Double-click the printer being used to see all print jobs.
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Next, try these solutions
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Try these solutions last
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For more information on these and other possible remedies, search the FileMaker Knowledge Base available at http://help.filemaker.com. Also try keywords that appear in any error message you see.