Printing troubleshooting techniques (Windows)
• Create a new, simple FileMaker Pro file and try to print from the new file. If you can print from one FileMaker Pro file but not another, try creating a new layout in the original file, or experiment with different fonts.
• Windows 7: Choose Start menu > Control Panel > Hardware and Sound > Devices and Printers. Double-click the printer being used to see all print jobs.
• Windows 8: In a File Explorer window, choose Computer from the left panel, then choose Computer menu > Open Control Panel > Hardware and Sound > Devices and Printers. Double-click the printer being used to see all print jobs.
• Make sure you have enough hard disk space free. Windows saves temporary print files to your hard disk when you print. You won’t necessarily get an error message if you don’t have adequate free hard disk space to cache your temporary files. Delete files to create disk space, if necessary. (There may be expendable files in your C:\TEMP directory.) For more information, see the documentation that came with your operating system.For more information on these and other possible remedies, search the FileMaker Knowledge Base available at http://help.filemaker.com. Also try keywords that appear in any error message you see.