Value lists troubleshooting
During data entry, a value list may not work or display data as you expect it to. If you’re having trouble with a value list, review the following troubleshooting tips.
Value list is blank; checkboxes or radio buttons do not display
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Items or characters are missing from the value list
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If the value list is obtaining its values from a field, make sure the field type matches the values you’ve entered. For example, if a number field contains values without numeric data, these values won’t be indexed, and any value list based on that field won’t display the non-numeric values.
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Error: Invalid Value List Usage
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Value list displays <no values defined>
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Related topics 
Defining value lists
Setting up a field to display a pop-up menu, checkbox set, or other control