Set up FileMaker Cloud

After you purchase FileMaker Cloud, the team manager receives a welcome email with a link to Claris Customer Console. Use Claris Customer Console to manage teams, users, and groups; view information about the host and your subscription; and download the license certificate and Claris software.

  1. Use the link in the welcome email to go to Claris Customer Console, then click Get Started.

  2. Review and accept the Terms of Service.

  3. Enter your preferred host name.

    Your preferred host name will also be your server domain name. Choose a unique name that doesn't include any third-party trademarks.

    4. Important  You cannot change your preferred host name after it is approved.

  4. Click Continue.

  5. Review the information about the logs collected by Claris International Inc., then click Submit.

    It may take up to one hour for your preferred host name to be approved. You can use the provided temporary host name until your preferred host name is approved.

  6. After your preferred host name is approved, you receive an email with a link to FileMaker Cloud Admin Console.

    You can also go to FileMaker Cloud Admin Console from the Hosts page in Claris Customer Console.

  7. Sign in to Admin Console using your Claris ID user name (email) and password.

    Use Admin Console to work with databases (custom apps), backups, and clients; view and upgrade the FileMaker Cloud version; configure FileMaker Cloud settings, and download log files.

Notes 

  • When you are signed in to Admin Console using the temporary host name, don't make any instance changes until your preferred host name is approved.

  • Your FileMaker Cloud subscription includes an SSL certificate. FileMaker Cloud does not support custom certificates.