Quick reference guide for routine operations

To Go to

Manage accounts, privileges, extended privileges, or file access

FileMaker Pro:

Choose File menu > Manage > Security.

Immediately stop someone from accessing any data

Admin Console:

  1. Click the Databases tab.

  2. For Clients, select one or more clients.

    To select all clients, click the checkbox in the table heading.

  3. Click Disconnect.

Claris Customer Console:

  1. Click the Users tab.

  2. From the menu at the far right of the user's name, choose Remove as Licensed User.

  3. Click Remove.

  4. Follow the steps above for disconnecting clients in Admin Console for FileMaker Cloud.

Removing licensed users without disconnecting clients doesn't immediately prevent users from accessing data. They can continue to access data until they sign out.

FileMaker Pro:

  1. Choose File menu > Manage > Security.

  2. For each account access entry you want to modify, deselect Active.

Making the account access entry in the file inactive has no effect on a user who is currently signed in. It will prevent only subsequent attempts to sign in.

If the user has access via an external authentication group, remove the user from the external authentication group or disable the user's account in the external authentication server.

In an emergency, close the file to prevent access by everyone.

Force a user to change their password (FileMaker file accounts only)

FileMaker Pro:

  1. Choose File menu > Manage > Security.

  2. For Authenticate via, choose FileMaker File or External Server, then choose a FileMaker file account.

  3. Select Require password change on next sign-in.

Note  You can also write a script to force more than one user to take this action.

If the user has access via external authentication, manage the password using your Active Directory or Open Directory server.

View log files

Admin Console:

  1. Click the Logs > Log Viewer tab.

  2. Click Select, then click the log name.

  3. Click the Download button.