About installing the required Microsoft components (Windows)

For FileMaker Pro to run, users must have specific versions of these Microsoft software components installed on their computers:

  • .NET Framework

  • Visual C++ libraries and the Windows Runtime (provided in the Visual C++ Redistributable Package)

The required Windows updates must also be installed. See FileMaker Pro technical specifications.

If you use Setup.exe (in silent or full user interface mode) and the required Microsoft components aren't installed, Setup.exe runs the included Microsoft installers for these components. The FileMaker Pro installer continues after it detects that the Microsoft components are installed.

Note  The Microsoft installers for these components require internet access to download the necessary files.

However, if you use the .msi file, make sure these Microsoft components are installed before users start FileMaker Pro. The .msi file installs FileMaker Pro without checking whether the components are installed, but FileMaker Pro won't run without them.

If necessary, users can install the Microsoft components manually:

  1. Open the FileMaker Pro installation folder.

  2. Open the Files folder, then:

    To install Do this

    .NET Framework

    1. Open the DotNet folder.

    2. Double-click the icon.

    Visual C++ Redistributable Package

    1. Open the Redist folder.

    2. Double-click the x64 icon.

  3. Follow the onscreen instructions.

  4. Install the required Windows updates for the Microsoft components.