Troubleshooting

If you have a question or an issue, these basic steps can help you find a solution.

1. Make sure your system meets the requirements.

   See FileMaker platform technical specifications.

2. Install the latest FileMaker Pro update: choose Help menu > Check for Updates.

3. Check the documentation and release notes: choose Help menu > Product Documentation.

4. See the Knowledge Base article on common troubleshooting topics.

   You can search for more articles on the Knowledge Base.

5. Post a question on the Claris Community: choose Help menu > Claris Community.

For more support options, choose Help menu > Service and Support.

Notes 

• Information in the Knowledge Base and the Claris Community may not be available in all languages.